FAQ & Onboarding

Questions Before You Launch? We've Got You Covered

Here you'll find answers to the most common questions about our process, pricing, timelines, and ongoing support.

What clients usually ask first

How quickly can my website go live? Most standard websites are ready to launch within 7 days, depending on the amount of content required.

Do you handle updates and security? Yes. All websites include ongoing maintenance, security updates, backups, and monitoring to keep your site running smoothly.

Do I pay anything upfront? No. We build your website completely free of charge. You simply choose a monthly hosting plan once the site is ready.

What Your Monthly Plan Includes

From initial setup to ongoing support, your monthly plan covers everything needed to keep your website running smoothly.

Design + Content Guidance

We help structure your pages, messaging, and calls to action so your website clearly communicates what your business offers.

Fast Website Build

Your website is professionally designed, built, and tested so it can launch quickly and perform reliably across all devices.

SEO Foundation

Your website is built with search engines in mind, helping customers find your business more easily online.

Ongoing Support

Need updates or small changes? We’re here to help keep your website updated and running smoothly.

7 Days

Average launch time for most standard websites

99.9% Uptime

Cloud hosting infrastructure powered by Google Cloud

Local Support

Friendly, responsive support from our Isle of Man team

Pricing Built for Growing Teams

Choose a plan based on your goals now, then scale without having to rebuild your website from scratch.

Starter

Starting from

£29/month

For local businesses that need a professional online presence.

  • Up to 5 pages
  • Managed hosting + SSL
  • Basic SEO setup
  • Monthly content updates
Choose Starter
Most Popular

Business

Starting from

£49/month

Great for growing brands that need stronger conversion and support.

  • Up to 10 pages
  • E-commerce ready
  • Advanced SEO configuration
  • Priority support
Choose Business

Enterprise

Starting from

£99/month

For teams that need advanced integrations, scale, and rapid response.

  • Unlimited pages
  • Custom feature support
  • Performance optimization
  • Dedicated success contact
Choose Enterprise

Frequently Asked Questions

Everything you need to know about our free design and hosting model

Is the website design really free?

Yes. We do not charge any upfront design or development fees.

North Studios designs and builds your website at no initial cost. You simply choose a monthly hosting plan which covers secure cloud hosting, maintenance, updates, and ongoing support.

What's included in the monthly fee?

Your monthly plan covers everything needed to keep your website running smoothly, including:

  • Secure cloud hosting powered by Google Cloud
  • SSL certificate and security updates
  • Ongoing maintenance and monitoring
  • Technical support
  • Minor content updates when required

This means you don't need to worry about servers, updates, or technical issues, we handle that for you.

Can I cancel my website plan?

After the minimum contract term, your plan simply becomes a rolling monthly subscription. You can cancel at any time with 30 days' notice.

If you decide to cancel, your website will be taken offline once the service ends.

How long does it take to build my website?

Most websites are designed, built, and launched within 7 days.

More complex projects such as websites with e-commerce functionality or custom features, may take up to 30 days, depending on the scope of the project.

Do I own my website?

You fully own:

  • Your domain name
  • Any content, images, and materials you provide

North Studios retains ownership of the website code and platform that powers the site. This is what allows us to provide the website design and development with no upfront cost.

However, if you ever wish to fully acquire the website and host it independently, a buyout option can be negotiated.

Can I update the website myself?

Yes. Our Business and Enterprise plans include access to a secure website dashboard, allowing you to update certain content yourself, such as adding projects, uploading images, or managing e-commerce products.

Do you only work with Isle of Man businesses?

North Studios primarily works with builders, trades, and local businesses across the Isle of Man, but we're happy to work with clients elsewhere as well.

What do I need to get started?

Getting started is simple. Most clients just provide:

  • their business name
  • a short description of their services
  • contact details
  • any logos or photos they would like included

From there, we handle the design and development.

Can you redesign my existing website?

Yes. If you already have a website but would like a more modern design or improved performance, we can rebuild it using the same free design and hosting model.

Ready for Your Free Website?

Schedule a free consultation to discuss your needs and get your custom website design started.

Call Us

07624 499549

Email Us

hello@northstudios.com

Response Time

Within 24 hours